“When an older person dies, it’s harder to know that they died because of poor care,” but he added that the “families know”.
This is an article about the entirely predictable crisis in care for vulnerable people. We used to do it better, but decided cheating was more profitable. “Most local authorities buy care piecemeal via an auction system where contractors bid to provide a care package for each elderly or disabled person.” You cannot run a service on this basis; you might or might not make money. I remember being told as a young medical student: the local authority homes are the best, they have professional standards their staff have pensions, and unions etc . Avoid private providers.
The lyrics are about a cognate issue but on this topic I am always reminded of Peter Gabriel’s words and sense of disgust.