The Forgotten Student: Has Higher Education Stiffed Its Most Important Client?
Must be US idiom (stiffed!), but the content is commonplace, largely true and ignored.
Colleges are similar to giant corporations who have lost sight of their client. Rather than the students, faculty serve foundations and government agencies that provide grant money. Universities are no longer creators of knowledgable young people. Instead, they are creators of research papers, which are perversely hidden from the public. This research increases the ranking of the school and the reputation of individuals, but has only tangential benefits for the undergraduate student.